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Frequently Asked Questions
Blood Pressure Monitors
My blood pressure readings are CONSTANTLY too high / too low or they vary a lot:
Why are my blood pressure readings always different?
My blood pressure monitor shows readings with a decimal point:
What cuff size do I use on my upper arm monitor?
What batteries do I use?
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Activity Tracker Model # 21200
Android Compatibility Issue
Where do I place the Electrodes?
I can't feel anything, is there something wrong with my device? SpaBuddy Sport and SpaBuddy Relax
Which program should I use?
Can I use rechargeable batteries?
Locking feature on SpaBuddy Sport / Relax
SpaBuddy Relax and Body Relax II
When I remove the belt, some pads stick to my back instead of the belt:
My conductive pads "roll up" when I use the belt:
Do your conductive pads work with other back belt relief systems?
I just received my unit and I can not feel any pulsation:
My unit turns off by itself:
TENS and EMS Units
Troubleshooting Digital TENS Unit (item # 21005), TENS/EMS Unit (item # 21010)
Troubleshooting for TENS 501 and TENS 502
Troubleshooting for TENS 504, Body Relax II
Can I use a rechargeable battery?
The display on my TENS 504 is flashing:
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Do your electrodes work with other TENS units?
Where should I place the electrodes?
How do I remove the electrodes from my skin?
What do I have to do before placing the electrodes on my skin?
When do I have to replace the electrodes?
See all 8 articles
BPM PC Software
Do you have an upgrade for Windows 10?
Installation problem for Windows 7:
"BPM does not fit on my screen" using Windows 7:
Record Type Unknown:
Error reading data, bad checksum:
See all 8 articles
Help Desk Software