Activity Wristband Model # 21200 (V3) and Smart Watches

How to charge Activity Tracker with a USB Charger (V3)
In order to charge your Activity Tracker, please follow these instructions: Activity Wristband (V3) Getting Started Guide  Initially charge for at least...
Tue, 12 Dec, 2023 at 10:52 AM
How to remove the Wristband from Activity Tracker (V3)
Problem:  I can't remove the Wristband from the Activity Tracker.  Solution: Removing the wristband for the first time can be a little bit tricky ...
Tue, 12 Dec, 2023 at 10:50 AM
How to pair Activity Wristband to the app (V3)
To pair your Activity Tracker, please follow these instructions: Using your Quick Start Guide Step 5: Activity Wristband (V3) Getting Started Guide  ...
Tue, 24 Jan, 2023 at 10:59 AM
Unpair Activity Tracker (V3)
To unpair your activity tracker, follow these steps in the App:  Open the Zewa-Fit Pro App.  Tap on the "Device" tab (bottom of your screen). ...
Tue, 24 Jan, 2023 at 10:59 AM
Can't find app in Google Play or Apple Store (V3)
Problem:  Can't locate the Zewa MyHealthConnected App in Google Play or Apple Store.  Solution:  Click on this link: www.zewa.com/zewa-fit
Tue, 24 Jan, 2023 at 10:59 AM
Weather synchronization not working (V3)
Problem:  The weather information is not updated. Solution:  Make sure the app has permission to obtain location information Ensure that the mobile ...
Mon, 20 Mar, 2023 at 10:34 AM
Raise your hand and no response (V3)
Problem:  When you raise your hand, display does not turn ON.  Solution:  Please make sure the hand-on switch is turned on in the health app message n...
Tue, 24 Jan, 2023 at 11:00 AM
Missing or inaccurate sleep history (V3)
Problem:  Sleep data is missing.  Solution 1: Sleep data is shown on the Activity Tracker / Smart Watch, but not in the app, follow these steps:  Sy...
Tue, 21 Mar, 2023 at 4:06 PM
Time is incorrect on Activity Tracker (V3)
The Activity Tracker receives date & time information from your phone. If the time is off, this means it either has not been synchronized since a time c...
Thu, 16 Mar, 2023 at 10:09 AM
Activity Tracker shows "Smartband" on the Display (V3)
Problem: The Activity Tracker shows the word "Smartband" on the Display. You can't charge it anymore or do anything else because of the word...
Tue, 24 Jan, 2023 at 11:00 AM