The Activity Tracker receives date & time information from your phone. If the time is off, this means it either has not been synchronized since a time change (for example daylight savings time) or lost pairing with your phone at some point, but that's an easy fix. Just follow the steps below.
Step 1: Synchronize with your phone.
- Make sure the Activity Tracker / Smart Watch is charged.
- Confirm that Bluetooth is turned ON, on the phone.
- Open the Zewa-Fit Pro App and tap on "Status" in the bottom left corner of the app.
- Tap and slide down the display to force a synchronization. You will see a small circle appear on the top of your display indicating it is synchronizing (it may only appear for 1 second).
- Check the time on your Activity Tracker / Smart Watch and confirm the time is correct.
Step 2: If the above did not fix the problem, follow these steps.
To unpair tracker follow these instructions: Unpair Activity Tracker
To repair follow these instructions: Repair Activity Tracker
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article